CallSwitch One blog

VoIP

190,000 Users. 18 Months. Here's How.

Over the last 18 months, Nebula has migrated 190,000 users onto the CallSwitch One platform. That figure is significant not simply because of its scale, but because of the conditions under which it was achieved: in parallel with active product development, across a highly diverse range of customer configurations, in real-world MSP environments where disruption is commercially unacceptable.

VoIP

Why We Built Instead of Borrowed

There is a version of the telecoms vendor story that goes like this: take a global platform, dual-label it, build a channel sales function around it, and go. It is a rational model - it minimises upfront capital expenditure, accelerates time to market, and transfers product risk to the ultimate platform vendor. But it also transfers control.

VoIP

Here’s what you need to know from the CCUK Fraud Summit

Last week, the Nebula Fraud Team attended the CCUK Fraud Summit 2026. Fraud Minister Lord Hanson joined industry leaders to set out a clear direction of travel, and for MSPs and resellers, the changes ahead are significant.

Reseller

The Market Has Already Moved. Have You?

The UK UCaaS market doesn't wait for consensus. It moves, and the players who benefit are the ones who read the direction early, not the ones who react when the shift is already complete. We are now, unambiguously, in the middle of that shift.

VoIP

Why the platform behind your voice service matters more than you think

Our research found that only 26% of companies in your sector currently offer voice services, so just being in the market puts you in the minority.

VoIP

How Print IT companies are building recurring revenue without a telecoms team

The businesses that are navigating this most successfully have one thing in common: they’ve found a way to build recurring revenue that doesn’t depend on print volumes continuing to grow.