Data driven insights are just a click away

The slickest analytics you’ve seen, no third-party solutions required

Advanced and customisable reporting and wallboards

See the full picture of performance with real-time wallboards, alongside detailed reports that track historical trends.

The data you need

Focus on queues, users, or groups, with inbound and outbound data available

Cut through the noise

Leverage only the data that matters most to your unique business objectives

Make it your own

Customise almost any design or formatting of your reports or wallboards

Your data never looked this good

Keep a birds eye view of performance, focus on the data you need, and present it any way you want.

Build with ease

Build wallboards from scratch or start from a host of fully editable templates for specific objectives

Visualise data effectively

Display external data feeds

Unlock a range of data

Track SLA performance

Make it your own

Welcome to powerful reporting

See it now, or schedule it for later. Reports that unlock a wealth of data to track performance and utilisation.

Flexible reporting

Produce instant or scheduled reporting and customise reporting time frames

Key performance metrics

Customise your data

Shareable data options

Build a complete view

Track SLA performance

Put your data where you need it

CallSwitch One offers one-click integration to leading data management and visualisation engines including PowerBI and BigQuery, for businesses who want to combine call data with other sources to deliver data-driven business insights

Unified communications, built for modern working

Communicate like a Pro

Say hello to a more connected, efficient, and effective workplace with unified communications. Work from anywhere, on any device, with voice, video, messaging, file sharing, and more, including powerful integrations to the software platforms your business relies on.