CallSwitch One blog

VoIP

A Partner’s Guide to Fraud Prevention

As the VoIP industry rapidly grows, fraud attacks are becoming increasingly sophisticated and harder to spot, costing businesses millions each year, and exposing them to serious risks.

VoIP

The Platform Is Set. Now the Real Work Begins.

Completing the migration of 190,000 users onto a proprietary, cloud-native platform in 18 months is a significant achievement. It is also, in the context of what Nebula is building, a starting point.

VoIP

What Migration Actually Feels Like for a Partner

The case for platform migration can be made at a market level, and we have made it. But market-level arguments do not manage customer relationships, handle renewal conversations, or carry responsibility for the quality of a customer's experience on go-live day. Partners do.

VoIP

190,000 Users. 18 Months. Here's How.

Over the last 18 months, Nebula has migrated 190,000 users onto the CallSwitch One platform. That figure is significant not simply because of its scale, but because of the conditions under which it was achieved: in parallel with active product development, across a highly diverse range of customer configurations, in real-world MSP environments where disruption is commercially unacceptable.

VoIP

Why We Built Instead of Borrowed

There is a version of the telecoms vendor story that goes like this: take a global platform, dual-label it, build a channel sales function around it, and go. It is a rational model - it minimises upfront capital expenditure, accelerates time to market, and transfers product risk to the ultimate platform vendor. But it also transfers control.

VoIP

Here’s what you need to know from the CCUK Fraud Summit

Last week, the Nebula Fraud Team attended the CCUK Fraud Summit 2026. Fraud Minister Lord Hanson joined industry leaders to set out a clear direction of travel, and for MSPs and resellers, the changes ahead are significant.